What is Shortstop?
Shortstop is a video platform where members can watch short-form video content, follow creators, support creators through FanPass, and enter active Shortstop contests when available.
Shortstop FAQ
Money rules.
Payout rules.
Contest rules.
One clear FAQ page for membership, creator codes, FanPass, Fan Support, payouts, contest entry, and Monthly Best Creator.
Shortstop FAQ.
Find clear answers about pricing, creator earnings, payouts, and contests.
What are the Shortstop membership plans?
Shortstop Basic is $10.99 per month and includes 30GB of monthly viewing usage. Shortstop Plus is $21.99 per month and includes 60GB of monthly viewing usage. Shortstop Pro is $29.99 per month and includes 100GB of monthly viewing usage. Monthly viewing usage means the amount of video-watching data included with each membership plan during a billing month.
What is a creator code?
A creator code is a code or link assigned to an approved Shortstop creator. New subscribers who join Shortstop with an approved creator code may receive 25% off during their first 90 days.
How does the creator-code bonus work?
Approved creators earn $1.00 per month for each verified paid subscriber who joins using their creator code or creator link. The $1.00 creator-code bonus lasts for that subscriber's first 90 days only. After the subscriber's first 90 days, the creator-code bonus ends for that subscriber.
How many videos must approved creators upload?
Approved creators can start with at least 3 eligible videos. After approval, the creator must reach 5 total eligible uploads within the first 30 days so Shortstop has enough material for opening. Shortstop may hold, pause, or limit monetization if the creator does not reach the 5-video total within the starter period or if the videos do not follow platform rules.
What is a verified paid subscriber?
A verified paid subscriber is a subscriber whose payment is completed, active, and not reversed, disputed, charged back, canceled, fraudulent, or rejected during review. Shortstop may review subscriber activity before approving creator-code payouts.
What is FanPass?
FanPass is a monthly paid-access feature for approved creators. A regular Shortstop membership gives users access to the Shortstop platform. FanPass gives fans paid access to a specific creator's supporter content, bonus videos, creator updates, special drops, or creator-level perks offered by that creator.
How much do creators earn from FanPass?
Creators receive 60% of net FanPass revenue after payment processing fees. Shortstop keeps 40% of net FanPass revenue to operate the platform, support video hosting, manage payments, maintain moderation, provide creator tools, and grow the Shortstop network. Net revenue means the amount remaining after payment processing fees are deducted.
What is Fan Support?
Fan Support is a small support feature that lets fans send a limited support payment to an approved creator. Fan Support is capped at $5 per fan, per creator, per month. Creators receive 80% of net Fan Support revenue after payment processing fees. Shortstop keeps 20% of net Fan Support revenue for platform operation and payment handling. Fan Support does not replace FanPass.
What is Contest Entry?
Contest Entry is a separate one-time purchase that allows an eligible user to enter the active Shortstop contest according to the posted contest rules. The Shortstop contest starts July 3, 2026. Contest Entry is $3.99. Contest Entry does not guarantee winning and does not replace a monthly Shortstop membership or FanPass.
What is the Monthly Best Creator contest?
The Monthly Best Creator contest is a Shortstop creator competition that recognizes strong creator performance during a monthly contest period. The contest program starts July 3, 2026. Shortstop may review content quality, originality, subscriber growth, audience engagement, FanPass activity, posting consistency, platform activity, and compliance with Shortstop rules. Prize amounts, reward details, eligibility rules, and winner criteria will be posted for each active contest period.
How is the Monthly Best Creator winner selected?
Shortstop may use platform data, engagement, subscriber growth, FanPass activity, content activity, and manual review to select or confirm the Monthly Best Creator winner. Shortstop may disqualify creators for fake engagement, fraud, spam, stolen content, prohibited content, payment manipulation, or violation of Shortstop rules.
When are creators paid?
Creator earnings are calculated monthly. Approved creator payouts are reviewed after the close of each month and paid during the next payout window after verification. Payouts may be delayed if there are payment disputes, chargebacks, fraud checks, account review issues, missing payout information, or incomplete creator verification.
Is there a minimum payout amount?
Yes. Creators must reach the launch minimum payout amount of $25 before a payout is released. If a creator has not reached the payout minimum, the balance carries forward until the creator reaches the payout minimum.
What information is needed to receive payouts?
Creators must provide required account, identity, tax, and payout information before receiving payouts. Shortstop may require identity verification before approving creator earnings or releasing funds.
Can creators earn from more than one Shortstop feature?
Yes. Approved creators can earn from creator-code bonuses, FanPass, Fan Support, and active creator contests when eligible.
Are payments refundable?
All sales final.